Streaming & Netflix Buffering Issues
Some of the issues which occur while streaming online content are, bad quality and slow loading, app crashing, mirroring issues, 4K video streaming issue, connection issues, error 1011 and 1012, error 12001, error 1016, suspicious sign-in issues, black screen issues, etc. You can carry out some troubleshooting methods on your own or contact the Netflix customer support to resolve the streaming & netflix buffering issues.
How Do I Fix Netflix Streaming Problems?
If you are facing streaming issues on Netflix, follow the below troubleshooting processes to resolve the issue :
- Power cycle the device (iPhone, Smart TV, Laptop, PC, Game Console) on which you have been using the Netflix app.
- If you have linked your device to a network through a router, then turn off the router and let it be idle for one minute and then plug it again to the power source.
- Unplug the Ethernet cable and disconnect the internet connection for one to two minutes. Restart the modem and start setting up the network connection.
- Make sure you have situated the device within the range of the router’s signal range.
- Check for the streaming issue resolution. If persists, you can directly link your device to the modem with an Ethernet cable.
- If you are facing the streaming issue on devices like Smart TV, Xbox One, PS4 or other gaming consoles, then reset the device.
- Set up the device settings like a new one which will help you to avoid some annoying streaming problems.
- If Netflix shows any error codes like 1011 or 1012 while streaming on iOS devices, then try the below settings to resolve the issue.
- Open Settings on your iOS device.
- Tap the Netflix icon.
- Touch the Reset option.
- Touch the Home Button to go back to the home screen.
- Relaunch the Netflix app and check for the error resolution.
- If this streaming issue occurs on your Android mobiles and displays any error codes like 12001, then try out the following steps to resolve the issue.
- Go to Android Settings.
- Tap Applications.
- Touch the Netflix icon.
- Press the Clear Data option.
- Restart your device and check for the issue resolution.
- If the netflix streaming problems is still not resolved, then contact the Netflix customer support to address the streaming issue.
How to Fix Netflix Buffering Issues?
- If you are surfing on any other application or downloading some other online content while using Netflix, then close all the background apps and games that consume data.
- Pause or Stop the background file downloads while streaming on the Netflix application.
- Do not connect your device to a router on which multiple devices are already connected.
- If the buffering takes a long time, then pause the streaming online content for a few minutes to watch it continuously.
- Check your internet plan with the Internet service provider. If you have exhausted your data limit, the internet speed may reduce and the buffering takes time.
- Sometimes, the Netflix servers may be busier or slower than normal depending on the number of users or peak hours.
- Use some antivirus or malware detecting software program to detect and resolve the issues. Because streaming the content online may pave the way for some suspicious virus programs to affect your streaming device.
- If you do not have less data limit, then reduce the video quality in the Netflix settings. If you are streaming Netflix through any third party software programs, then modify the quality of the video on the settings menu.
- Download and install the most recent version of Adobe flash player on your streaming device. If you have already installed, then update it to the latest version.
- The outdated version of Flashplayer may also cause the netflix buffering issues. Also, install the updated video card drivers on your streaming devices.